Accessibility Statement
Proper Grit
An American Restaurant & Coffee Bar at The Ben, Autograph Collection
propergrit.com | Effective Date: August 19, 2026
Our Commitment
Proper Grit is committed to ensuring digital accessibility for guests of all abilities, including people with disabilities. We are continually working to improve the accessibility and usability of our website, propergrit.com, and to provide an equal dining and hospitality experience for every guest, both online and in our restaurant.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. They establish three levels of conformance: Level A, Level AA, and Level AAA.
propergrit.com is partially conformant with WCAG 2.1, Level AA. “Partially conformant” means that some parts of the content do not yet fully conform to the accessibility standard. We are actively working to identify and remediate outstanding issues and to raise our site to full Level AA conformance.
Measures to Support Accessibility
Proper Grit takes the following measures to ensure accessibility of our website and guest experience:
Include accessibility as part of our website design, content, and ongoing maintenance.
Provide clear, keyboard-navigable menus, reservation links, and contact information.
Maintain sufficient color contrast and legible, resizable text throughout the site.
Review new content and site updates for accessibility before publishing.
Train restaurant and hospitality staff to assist guests with accessibility needs, including at the host stand, dining room, and restrooms.
Feedback
We welcome your feedback on the accessibility of propergrit.com and of the Proper Grit guest experience. If you encounter an accessibility barrier, please let us know:
Phone: (561) 655-4001
Visit / Mail: 251 N Narcissus Ave, 1st Floor, West Palm Beach, FL 33401
Website: propergrit.com
We try to respond to accessibility feedback within five (5) business days.
Compatibility with Browsers and Assistive Technology
propergrit.com is designed to be compatible with recent versions of major screen readers (such as JAWS, NVDA, and VoiceOver) and is regularly tested using the current versions of major browsers, including Chrome, Safari, Firefox, and Edge.
Technical Specifications
Accessibility of propergrit.com relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your device: HTML, WAI-ARIA, CSS, and JavaScript. These technologies are relied upon for conformance with the accessibility standards used.
Assessment Approach
Proper Grit assessed the accessibility of propergrit.com through the following approach: self-evaluation by our team, referencing the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA success criteria.
Limitations and Alternatives
Despite our best efforts to ensure accessibility, there may be some limitations. Please contact us using the information above if you observe an issue not already identified, and we will work with you to provide the information, item, or transaction you seek through an alternate communication method.
Formal Complaints
We aim to resolve accessibility concerns directly and promptly. If you are not satisfied with our response, you may also submit a complaint through the applicable state or federal accessibility complaint process, or contact us again at (561) 655-4001 to escalate your request.
Document Information
Date: August 19, 2026
Property: The Ben, Autograph Collection — West Palm Beach, FL (MARSHA: PBIAK)
Standard Referenced: WCAG 2.1, Level AA